Terms and Conditions
copyright Notice
All rights Of any Original Artwork, Art Prints and Commissions belong to Denise Wilson. no permission is granted for any art work to be used into a an NFT. Posting artwork you have purchased is encouraged and welcomed.
Posting artwork you have purchased is encouraged and welcomed.
Returns
If Something has happened to your order we will make this right again. We have a 14 day return policy on products purchased. Your item must be in the same condition as you received it. The Artwork and its colours are as accurate as possible but this can alter slightly due to the devices being used are not all synced with the same accuracy digitally as seeing the artwork in person.
Refunds
If you change your mind on a purchase or the customer has mishandled a product e.g scratched or smudged artwork we do not offer a refund. Shipping fees for returned items will not be covered.
Compensation for damages will be due if the item is damaged through any mishandling by postal services or faulty products have been dispatched. please note that all artwork is triple checked during quality control and packaging with extreme care.
Shipping policy
Artworks are shipped directly to your door and tracking information is provided once the your order has been dispatched.
Free delivery in the UK is provided. Please allow 7- 14 days for Prints and originals to be dispatched. sometimes its earlier than this but delays may occur due to the impact of Covid-19 especially if order is from outside the UK.
The studio is not liable for import fees on any purchases from Denise Wilson art including Original Commissioned Artwork.
your delivery may be returned if your refuse to pay additional amounts, tax and shipping costs for example. if returned we will refund you the cost of your purchase minus the cost of the shipping fee to your country.
If you need to change anything to your order please send over a message provided in the contact section of my website within 24 hours of purchase with your name and what you wish to change.
If your order was not collected from your local post office or your address was not correctly typed up to us we do not ship out again for free. the cost of re shipping will vary but please do contact me if you have any issues and we can resolve it together.
International
International shipping will vary when purchasing commissions due to the size and weight. the price for shipping is included with original artwork available on the originals section of the website.
United Kingdom
FREE SHIPPING